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The M2M Switch - turning the wireless business model upside down

Disruptive impact redefines the ABCs, evokes ICT history lesson

While global telecom operators, systems integrators, and enterprises wrestle with Machine-to-Machine, they may struggle to contain a tide that has only just begun to rise. The power of supply chain automation, ubiquitous connectivity, and pervasive computing are so strong, we may already have traversed a threshold into a radically new paradigm in the communications industry, one in which waves of innovation, new economies of scale, and sheer business logic will prevail. While no crystal ball can show us the future of network evolution, we can revisit milestones of technological progress and shed light on the path ahead.

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Establishing strategic partnerships through managed services
Source: Dr. Ray Mota

In an effort to reduce costs and improve efficiency, businesses are increasingly looking at service providers to deploy and manage their networks. Service providers are in a position to profit from this shift.

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'Proactive Chat' gives telcos a new route to improve customer satisfaction
Though it took a long time to arrive, online chat - the ability to communicate in real- time to a customer service operator via instant messaging - has now become well established as a mainstream way for customers to talk to their telecoms service provider in the UK. BT offers chat for business customers, Three Mobile uses chat for billing queries, while T-mobile customers are able to use chat for technical, sales, billing and coverage advice.

France mulls VAT hikes on telecom services
France is considering raising value-added tax (VAT) on "triple play" bundles of TV, phone and broadband under pressure from European regulators who see the current lower rate as running foul of competition rules.

Upcoming Related Events: Carrier Services

PTC’11: Connecting Life 24/7

January 16, 2011 - January 19, 2011


Mobile Backhaul at International CTIA Wireless 2011, March 22 - 24, 2011

Mobile Backhaul at International CTIA Wireless 2011

March 22 - 24, 2011 Orlando, FL

The Mobile Backhaul Pavilion at the CTIA Wireless 2011 show will bring together wireless and wireline technologies at North America's largest telecom show. Expect to see the latest technologies exhibited - from next-gen, IP/Ethernet wireline to microwave backhaul solutions.

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